Telecom software solutions

Solutions for telecom operators and contact centers, with a focus on cloud and DevOps, data engineering, software performance optimization, and legacy software support

Let us help you optimize your telecom operations
from IT side

Wealth of experience in the telecom industry, understanding the unique challenges that operators and contact centers face. We can help you improve network performance, increase customer satisfaction, and streamline your operations.

Latest cloud technologies and DevOps to improve your network and contact center performance

Support and modernize legacy software that still plays critical role in your IT infrastructure

Make better decisions, improve customer experience and generate new revenue streams

Measure site, cell and network performance, contact center KPIs, enabling you to make data-driven decisions

Software performance optimization to identify and eliminate bottlenecks and increase efficiency

Cloud engineering and DevOps

Our team is experienced in implementing cloud-based solutions for telecom operators and contact centers, including infrastructure-as-a-code, continuous integration and delivery, and monitoring and logging solutions.


Cloud Migration
Kubernetes orchestration
DevOps Automation
Cloud-native development
Cloud cost optimization
High load solutions
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Data engineering and Analytics

We can help you with collecting and processing large amount of data, including big data and streaming data, for real-time analytics, machine learning and AI

Experience calculating industry specific KPIs

Data lake development
Data pipeline development
Data governance
Data warehousing
Data modeling
Ready-made analytical solutions
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Telecom software performance optimization

Our software performance optimization services can help you identify and eliminate bottlenecks, improve speed and scalability, and increase efficiency.


Code profiling
Latency optimization
Capacity planning
Load testing
Code refactoring

Cloud optimization
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Legacy Telecom Software Support

Our team has experience in supporting and modernizing legacy software that still plays a critical role in your IT infrastructure. It is often the case for Telecom businesses to have a wide variety of technologies and solutions integrated to automate varioud workflows.

We support and modernize legacy to keep the operations running

Legacy software maintenance
Legacy software modernization
Legacy software migration
Legacy software integration
Legacy software decommissioning
Cloud adoption
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Telecom specific analytics

We know how to measure site, cell and network performance, contact center KPIs, enabling you to make data-driven decisions based on data gathered from probes.

Engineering and management KPIs

Site Performance
2G, 3G, 4G, Core Network Performance
Engineering parameters analysis, tracking and updates
Cell Performance
KPIs and counters aggregations
Contact center agents and campaign Performance
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Client case

One of our clients is a major telecom operator that was struggling with slow network performance and high customer complaints. We worked with them to implement a cloud-based infrastructure, including infrastructure-as-code and continuous delivery, and used data engineering techniques to collect and analyze network performance data.

Current infrastructure solutions assessment
Cloud adoption and code optimization, peak loads adoption

SQL Server Managed Instances, Azure functions, App as a service, IaaC, .NET Core


The result was a significant improvement in network performance and a significant reduction in customer complaints.

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Our client says

Thierry Eszes
Thierry Eszes

We have been working with Forrards for the past few months to improve the performance of our analytical solutions to measure network performance. Their team has been extremely professional and dedicated to delivering high-quality results. With their help, we have been able to significantly improve the accuracy and speed of our network performance measurements. We are extremely pleased with the work that has been done and look forward to continuing our partnership with them in the future.

Ready to take the next step?

Request a free consultation with one of our software architects to discuss how we can help you optimize your telecom specific operations and drive growth for your business.

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